Frequently Asked Questions
Everything you need to know about your Saltair experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can follow its journey to your doorstep.
Are your products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, minus shipping costs.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our reach to beauty enthusiasts across the globe very soon.
Are Saltair bottles recyclable?
Sustainability is core to our mission. Our aluminum bottles are infinitely recyclable. Please rinse them out and check with your local recycling program for specific disposal instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Shop Pay for a seamless checkout.